If you find that your furnace isn’t able to keep up with the setting on your thermostat, don’t panic! Before picking up the phone we recommend doing the following basic trouble-shooting steps to save yourself the cost of a service call.

1. Check your thermostat

• Make sure your thermostat is set to the HEAT position.

  • Confirm that the temperature setting on the thermostat is set higher than the thermostat’s indoor temperature

2. Check your power

• Make sure the power is turned on for your furnace

  • Turn the fan to ON at your thermostat. The fan should run when power is supplied to the furnace

• See if the circuit breakers to the circuit breaker box (or electrical panel) tripped to the OFF position

  • Check the SSU light switch on the gray box located at the furnace to make sure it is in the ON position

3. Check the airflow

• See if your air filter is dirty, and change it if it is.

  • A blocked filter can cause your unit to shut down

• Make sure air registers (supply or return ducts) are clear

If you follow these three steps and are still experiencing issues with your heating system, give us a call!